Restaurante A Cisterna, Lisbon – Where do I begin!
We should have taken it as a sign that it was extremely difficult to find, in fact we looked for two mornings in a row, before a Policeman kindly gave us directions, we should have given up when we had chance!.
I booked this restaurant because people on TripAdvisor were raving about it, perhaps we visited on an off day!
We arrived for our table and a sign on the solid wooden doors advised us to ring the bell, a dishevelled but pleasant older man answered and ushered us in, he then locked the door behind us, he asked us to go up the stairs, when we went through the door at the top, he then locked that behind us. Thankfully before us was the interior of a restaurant! ( I wondered if we had wandered into the town jail, or worse!). The inside was in need of a lick of paint and an update and nothing at all like the misleading picture it has posted on TripAdvisor, perhaps it looked like that 20 years ago!
We were seated in an empty dining room, however a few minutes later a French couple were seated near us, followed by a Chinese family. The menu was presented and it was ONLY in Portuguese and mainly hand written, impossible to follow or understand, so we asked for advice (as did the other diners) – this was our first mistake. The dishevelled chap asked if we wanted fish or meat, we discussed options and I opted for clams in garlic butter, followed by fillet steak, Pierre chose prawns in garlic butter, followed by Salmon. Sounds delicious right? think again.
When the prawns arrived just before my clams I thought, ooh yummy! then my not so yummy clams arrived, tiny little cockles, some smaller than a little finger nail, in watery something, no butter in site. We were also given bread rolls, which appeared on the bill at the end for 5 euros! the cockles were tasteless and so tiny it was hardly worth bothering.
We had a glass of white wine and a glass of red wine, to be fair the wine was pleasant, however it turned out to be twice the price of anywhere else in the area!
My – so called – fillet steak arrived, it was a thin piece of scraggy beef, overcooked by a month, in a bowl of watery liquid, the rim of the bowl was circled with round crispy potatoes (23 euros!). The steak was awful, tasteless, no seasoning, and quite tough. Pierre’s Salmon was also paper thin, full of bones and overcooked by a year (18 euros!)
How on earth Trip Advisor reporters can say this place is marvelous beggars belief!
Our bill came to 92 euros, twice the price of anywhere else in the neighbourhood, we were appalled. We paid up and got the hell out of there.
Once again the door at the top of the stairs had to be unlocked, we were escorted down and the big heavy wooden door at the bottom was unlocked, we ran for freedom!
What an experience! Hopefully neither of you fell sick.
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Thankfully not! although I had woken up during the night feeling a little nauseous, but it went off!
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Sadly, there are rip off restaurants everywhere. I never, ever consult Trip Advisor about anything. Guide Michelin or Conde Naste Traveller if you must, otherwise recommendations from locals or follow your own nose.
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Yes indeed, lesson learned!
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It is great. I enjoy your posts.
Best wishes.
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Thank you so much!
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I live in Portugal and reading this made me angry that you were treated so badly. If you go on holiday to Portugal again please be aware that every establishment must have a complaints book
sometimes just asking for the book will have the proprietor begging on his knees.
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Thank you so much for this information, we do plan to return to Portugal as we really loved it, we thought the people were wonderful.
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If you come down south check out a town called Lagos. It is a contrast to Lisbon 🙂
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Thank you! will do, south is where we would like to go to next!
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What a weird situation! That’s a shame that the bill was so high! And it would really freak my kiddos out if doors were being locked behind us, ha! Sounds like the rest of your trip was great. Always an adventure!!
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Indeed Nina! you live and learn!
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So disappointing. Sorry that happened to you. It truly sucks to pay for a lousy meal.
Cheers,
Carolyn
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How disappointing! 🙈
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It really was!
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I can imagine! 😂🤦🏼♀️🙈🙈
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Oh my! Sounds like a script for a sitcom episode. You and Pierre definitely weren’t laughing. I am still puzzled by all of the locked doors as it has to violating fire codes.
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I guess Portugal has it’s own quirky ways!
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Yes, after looking at Trip Advisor I’d make a beeline there as well. Very odd.
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I always ask trip advisor for the 10 cheapest best restaurants in town and so far have never been disappointed.. 😉
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Yikes….
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Sorry for your experience as Lisbon is big place with some of the best food in the world just dont know where you ended up .Sounds dreadful most trip advisers I avoid like a plague.You will too now no doubt.
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Indeed Sir Kevin!
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good post…thanks for share
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Thank you for reading and following!
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…and I quote “a thin piece of scraggy beef, overcooked by a month, in a bowl of watery liquid…” – this post had me laughing out loud – at 2:07am. Relieved y’all didn’t get sick but what a descriptive read!
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Thankyou so much Indra! we laugh about it now, but when we got the huge bill and were locked in, it wasn’t so funny!
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I can imagine
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